Summary: jiliapp99 is committed to protecting the privacy of all members and visitors. This Privacy Policy describes how we collect, use, store, and share your personal information when you use the jiliapp99 platform. By registering an account or using our services, you consent to the practices described in this policy.
jiliapp99 ("we", "us", "our", or "the Platform") operates the online casino and sports betting platform accessible at jiliapp99.one. We are committed to safeguarding the privacy and personal data of all individuals who interact with our Platform, whether as registered members or casual visitors.
This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by jiliapp99. It applies to all services offered through the jiliapp99 Platform, including casino games, sports betting, live dealer tables, bingo, slots, and all associated account management features.
This Policy is intended to comply with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable Philippine gaming regulations. Please read this Policy carefully. If you have any questions, our support team is available 24/7 to assist you.
jiliapp99 collects personal data only to the extent necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of personal data we may collect include:
- Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Philippine passport number, SSS ID, driver's licence number).
- Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code).
- Account Data: Username, encrypted password, account preferences, and communication settings.
- Financial Data: Payment method details (e.g., GCash account number, PayMaya account, BPI or BDO bank account details), transaction history, deposit and withdrawal records. Full card numbers are never stored on jiliapp99 servers.
- Verification Data: Copies of government-issued photo ID, proof of address documents, and selfie photographs submitted during Know Your Customer (KYC) verification.
- Technical Data: IP address, browser type and version, device type, operating system, time zone, and other technical identifiers collected automatically when you access the Platform.
- Usage Data: Information about how you use the Platform, including pages visited, games played, betting history, session duration, and clickstream data.
- Communications Data: Records of your correspondence with jiliapp99 support staff, including live chat transcripts, email exchanges, and feedback submissions.
Sensitive Personal Information: Where jiliapp99 is required to collect sensitive personal information (such as government ID numbers) for identity verification purposes, this data is handled with the highest level of security and is processed strictly in accordance with the Data Privacy Act of 2012.
jiliapp99 uses the personal data we collect for the following purposes:
- Account Registration and Management: To create and maintain your jiliapp99 account, verify your identity, and manage your account preferences and settings.
- Service Delivery: To provide access to casino games, sports betting markets, live dealer tables, bingo, slots, and all other features of the jiliapp99 Platform.
- Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, Mastercard, and other supported payment methods.
- Identity Verification (KYC): To verify your age (21+), identity, and residential address in compliance with Philippine gaming regulations and anti-money laundering requirements.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
- Regulatory Compliance: To fulfil our obligations under Philippine law, including reporting requirements imposed by gaming regulatory authorities and anti-money laundering agencies.
- Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
- Responsible Gaming: To monitor gaming activity and identify patterns that may indicate problem gambling, and to administer self-exclusion and deposit limit requests.
- Platform Improvement: To analyse usage patterns and technical performance data in order to improve the jiliapp99 Platform and user experience.
- Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided your consent to receive such communications. You may opt out at any time.
jiliapp99 processes your personal data on the following legal bases, as recognised under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
- Contractual Necessity: Processing is necessary to perform the contract between you and jiliapp99 – specifically, to provide the gaming and betting services you have registered to use.
- Legal Obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming licensing requirements, and tax reporting obligations.
- Legitimate Interests: Processing is necessary for jiliapp99's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and freedoms.
- Consent: For certain processing activities – such as sending marketing communications or using non-essential cookies – jiliapp99 relies on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
jiliapp99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
- Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, Mastercard, and other payment service providers, to the extent necessary to process your deposits and withdrawals.
- Identity Verification Providers: Third-party KYC and age verification service providers engaged by jiliapp99 to verify the identity and age of registered members.
- Regulatory Authorities: Philippine gaming regulatory bodies, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other government agencies, where disclosure is required by law or court order.
- Technology Service Providers: Cloud hosting providers, cybersecurity firms, and software vendors who process data on our behalf under strict data processing agreements that prohibit them from using your data for any purpose other than providing services to jiliapp99.
- Game Content Providers: Licensed game studios and content providers may receive anonymised or aggregated usage data to support game performance analysis. No personally identifiable information is shared with game providers.
International Transfers: Where personal data is transferred to service providers located outside the Philippines, jiliapp99 ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
jiliapp99 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
- Account Data: Retained for the duration of your active membership and for a period of five (5) years following account closure, in accordance with Philippine anti-money laundering record-keeping requirements.
- Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act and applicable gaming regulations.
- KYC Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
- Communications Data: Support correspondence and chat transcripts are retained for up to two (2) years from the date of the interaction.
- Technical and Usage Data: Retained for up to twelve (12) months from the date of collection, after which it is anonymised or deleted.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data.
jiliapp99 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support security functions. The following categories of cookies are used:
- Strictly Necessary Cookies: Essential for the Platform to function correctly. These cookies enable core features such as account login, session management, and security verification. They cannot be disabled without affecting Platform functionality.
- Performance Cookies: Used to collect anonymised data about how visitors use the Platform, including which pages are visited most frequently and any error messages encountered. This data helps us improve Platform performance.
- Functional Cookies: Allow the Platform to remember your preferences, such as your preferred language, game settings, and display options, to provide a more personalised experience.
- Analytics Cookies: Used to understand aggregate user behaviour on the Platform. Data collected through analytics cookies is anonymised and used solely for internal reporting purposes.
You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the jiliapp99 Platform. By continuing to use the Platform after being presented with our cookie notice, you consent to our use of cookies as described in this Policy.
jiliapp99 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:
- 256-Bit SSL/TLS Encryption: All data transmitted between your device and jiliapp99 servers is encrypted using industry-standard SSL/TLS protocols.
- Secure Data Storage: Personal data is stored on secure, access-controlled servers. Access to personal data is restricted to authorised jiliapp99 personnel on a strict need-to-know basis.
- Two-Factor Authentication (2FA): Members are encouraged to enable 2FA on their jiliapp99 accounts to add an additional layer of protection against unauthorised access.
- Regular Security Audits: jiliapp99 conducts regular internal and third-party security audits to identify and remediate potential vulnerabilities in our systems.
- Incident Response: In the event of a personal data breach that poses a risk to your rights and freedoms, jiliapp99 will notify the National Privacy Commission and affected members in accordance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
Your Responsibility: While jiliapp99 takes all reasonable steps to protect your data, you are also responsible for maintaining the security of your account credentials. Never share your jiliapp99 username or password with anyone. If you suspect unauthorised access to your account, contact our support team immediately.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliapp99:
- Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and shared, as set out in this Privacy Policy.
- Right of Access: You have the right to request a copy of the personal data jiliapp99 holds about you, along with information about how it is being processed.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
- Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jiliapp99's overriding legal obligations.
- Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
- Right to Lodge a Complaint: If you believe that jiliapp99 has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
To exercise any of the above rights, please contact the jiliapp99 Data Privacy Officer at [email protected]. We will respond to all verified requests within thirty (30) days of receipt.
The jiliapp99 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jiliapp99 does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on jiliapp99, please contact our support team immediately at [email protected].
Age Verification: jiliapp99 employs robust age verification procedures during the registration and KYC process to prevent underage access to the Platform. Providing false information about your age during registration is a serious violation of our Terms & Conditions and may result in permanent account closure and forfeiture of funds.
jiliapp99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes to this Policy are material, jiliapp99 will notify registered members via email or an on-platform notification prior to the changes taking effect. Your continued use of the jiliapp99 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically to stay informed about how jiliapp99 is protecting your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jiliapp99 handles your personal data, please contact our Data Privacy Officer. Our Filipino support team is available 24 hours a day, 7 days a week.
Data Privacy Officer – jiliapp99
Email: [email protected]
Response Time: We aim to respond to all privacy-related enquiries within 30 days of receipt.
Regulator: National Privacy Commission of the Philippines –
privacy.gov.ph
For responsible gaming support, self-exclusion requests, or deposit limit adjustments, please visit our Responsible Gaming page.